Frequently Asked Questions
Everything you need to know about your Georgia Hardinge experience.
What is your standard shipping policy?
We offer worldwide shipping. Orders within the UK are typically delivered within 2-3 business days, while international shipping can take 5-10 business days depending on the destination and customs processing.
How do I return or exchange an item?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition with all tags attached. Please note that for hygiene reasons, certain items like face masks or earrings cannot be returned.
How can I find my correct size?
Each product page features a detailed size guide tailored to the specific garment's silhouette. As our designs often feature unique pleating and sculptural elements, we recommend following the measurements closely or contacting our team for fit advice.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your garments sustainably produced?
Georgia Hardinge is committed to ethical production. We work with small-scale manufacturers, utilize sustainable fabrics where possible, and employ zero-waste pleating techniques to minimize our environmental footprint.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.